This Payment Policy explains how payments are handled for orders placed with Kyles Containers and through www.kylescontainers.us. Payment terms are designed to support secure transactions while accommodating the logistical nature of container deliveries.
Accepted Payment Method
Kyles Containers accepts payment by bank transfer after an order has been placed and confirmed. This method is used for:
- 1 Trip Shipping Containers
- Modified Shipping Containers
- Parts and Accessories
- Refurbished Shipping Containers
- Shipping Container Canopy Structures
- Shipping Container Firework Stands
- Shipping Container Homes and Cabins
- Shipping Container Offices
- Shipping Container Wheel Rental
- Wind and Watertight Cargo Worthy Containers
- Parts
Credit card processing and other online payment methods are not standard unless explicitly offered in future updates.
Payment Instructions
After an order has been reviewed and accepted:
- Kyles Containers will send payment instructions by email to the customer
- Bank details and reference information will be provided to ensure that the transfer can be matched to the correct order
- The customer is responsible for initiating the bank transfer using their chosen financial institution
Payment instructions are sent to the email provided at the time of order. Customers should ensure that the email address is accurate and monitored regularly.
Payment Timing
Payment is generally required before delivery is scheduled. In most cases:
- Production or preparation of the container may begin once an order is confirmed
- Delivery will be arranged after the bank transfer has been received and verified
- If payment is delayed, delivery dates may be pushed back accordingly
Kyles Containers will inform customers when payment has been received and advise of the next steps for shipping and scheduling.
Bank Fees and Charges
Customers are responsible for any fees charged by their bank or financial institution for processing the transfer. The amount received by Kyles Containers must match the invoiced amount for the order, excluding any banking charges on the customer’s side.
Order Cancellation and Payment
If a customer wishes to cancel an order before payment has been made:
- The customer should contact sales@kylescontainers.us as soon as possible
- Kyles Containers will confirm whether cancellation is possible based on the status of the order
If payment has already been received and cancellation is requested:
- The request will be reviewed under the Returns Policy and Refunds Policy
- Any potential refund will be processed according to those terms
Payment Security
Bank transfers offer a direct method of payment between a customer and Kyles Containers. Customers should:
- Follow payment instructions carefully
- Use secure and trusted banking channels
- Keep bank confirmation records for their own reference
Kyles Containers will never request passwords or online banking access credentials. Any suspicious communication should be reported immediately.
Outstanding Balances
If an order involves staged payments or additional charges such as custom modifications or special delivery arrangements:
- Kyles Containers will provide a clear breakdown of amounts due
- Delivery or further work may be paused until outstanding balances are paid
Failure to pay outstanding amounts may result in cancellation of services and additional charges where permitted by law.
Changes to Payment Policy
The Payment Policy may be updated as business needs and available payment methods change. The most current version will be kept on www.kylescontainers.us.
Contact for Payment Questions
- Email: sales@kylescontainers.us
- Name: Kyles Containers
- Website: www.kylescontainers.us